Missions

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

Despite a peace agreement signed in 2003, the provinces of eastern DRC are the scene of repeated violence. In the district of Uélé alone, at least 135,000 people were displaced, 900 killed, and more than 700 kidnapped. At the request of UNICEF, TSF installed a telecom centre at the Monuc camp in Dungu. This connection allows United Nations agencies present to respond to the need of thousands of displaced people living on this huge camp.

TSF deployed a team of emergency telecommunications specialists in the Darfur region of Sudan to conduct an assessment mission for the United Nations Office for the Coordination of Humanitarian Affairs (OCHA). The mission was to assess the telecommunications infrastructure in Nyala, El Genina and El Fasher to determine the needs of the United Nations and NGOs in these cities located to the west of the country near the Chadian border. This conflict-ridden region, which, according to international experts, had since 2003 killed more than 200,000 people and forced more than two million to flee fighting and take refuge in makeshift camps on both sides of the border in Chad and Sudan.

Mitwaba is located in the Katanga region of southeastern Democratic Republic of Congo. This initially 4,000-strong village is now home to around 20,000 refugees following the conflict between Mai Mai rebels and the Congo's regular army. In May, the rebels surrendered their arms and improved security conditions, enabling the humanitarian community to support the population and local authorities. As a partner of the Emergency Telecommunications Cluster, TSF was in charge of ensuring the first emergency phase by implementing reliable telecom solutions in shared service and managing the transition for the duration of the emergency.

In September 2004, the strongest hurricane of the 2004 hurricane season swept the Atlantic Basin, causing catastrophic damage to Grenada. The land telecommunications and electricity network were the most damaged by the hurricane ; the mobile network was completely saturated. A great number of NGOs, institutions and local workers mobilized in St. George, the capital; however, they were unable to make contact off the island, on the island with difficulty. With the support of the European Civil Protection and Humanitarian Aid Operations (ECHO), TSF deployed on the island of Grenada to offer satellite lines for the benefit of the population, as well as data transmissions for relief organizations.

Following a terrible explosion of the Nyiragongo volcano in the eastern Democratic Republic of Congo on 17th January 2002, Télécoms sans Frontières was contacted by the Red Cross to support those providing help to the affected populations.